Privacy Policy
Dixon’s – PRIVACY POLICY.
Last Updated: 01/03/2026
This Privacy Policy explains how D&S VENTURES AUSTRALIA PTY LTD (“Dixon’s”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you visit www.grozmate.com or make a purchase through our website.
We are committed to maintaining transparency and safeguarding your privacy with the highest standards of care.
- Information We Collect
When you interact with our website, we collect information necessary to operate our store, fulfil your orders, and enhance your shopping experience. “Personal Information” refers to any data that can identify you as an individual.
- Device Information
Examples:
- Browser version
- IP address
- Time zone
- Cookie data
- Pages or products viewed
- Search terms
- Site interaction patterns
Purpose:
To ensure the site loads correctly, improve performance, and analyse usage for optimisation.
How it’s collected:
Automatically through cookies, log files, tags, pixels, and similar technologies.
Disclosure:
May be shared with trusted service providers that support our WordPress website, such as hosting providers, security tools, analytics services, and performance optimisation plugins.
- Order Information
Examples:
- Name
- Billing and shipping address
- Payment details
- Email address
- Phone number
Purpose:
To process your order, verify payments, arrange delivery, send confirmations, communicate with you, and screen for fraud.
How it’s collected:
Directly from you during checkout or account creation.
Disclosure:
Shared only with secure third-party services required to fulfil your order, such as:
- Payment gateways (e.g., Stripe, PayPal, or other processors you use)
- Delivery and logistics partners
- Fraud-prevention and security tools
We do not use Shopify or any Shopify-related services.
- Minors
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.
- How We Share Personal Information
We share your information only with trusted service providers who help us deliver our services.
Examples include:
- Website hosting and security providers
- Payment processors
- Delivery and logistics partners
- Legal authorities, when required to comply with laws, subpoenas, or regulatory requests
We never sell your personal information.
- Behavioural Advertising & Analytics
We use your information to deliver relevant marketing and improve your browsing experience.
Examples of tools we use:
- Google Analytics to understand customer behaviour
- Advertising partners who help personalise ads across the web
- WordPress plugins that support marketing, analytics, or performance
These partners may use cookies or tracking technologies to understand your interactions with our site and ads.
You may opt out of personalised advertising through your browser settings or via major ad platforms.
- How We Use Your Information
Your information enables us to:
- Offer products for sale
- Process secure payments
- Deliver orders
- Provide customer support
- Send updates, promotions, and service-related messages
- Improve site performance and user experience
- Cookies
Cookies are small data files stored on your device. We use several types, including:
- Functional cookies
- Performance cookies
- Advertising cookies
- Social media/content cookies
Cookies help us remember your preferences, streamline your experience, and understand how visitors use our site.
You may manage or disable cookies through your browser settings, though some features may not function properly without them.
- Do Not Track Signals
Because there is no consistent industry standard for responding to “Do Not Track” signals, our website does not alter its data collection practices when such a signal is detected.
- Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
- Contact Us
For questions, concerns, or privacy-related requests, please contact us at:
info@grozmate.com
If you are dissatisfied with our response, you may lodge a complaint with the appropriate data protection authority in Australia.
