Welcome to Dixon! These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

Website Use

1. Eligibility: You must be at least 18 years old or have parental/guardian consent to use our services.
2. Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.
3. Prohibited Activities: You agree not to engage in unlawful activities, interfere with website functionality, or misuse our content.

Products and Services

1. Product Availability: Products are subject to availability and may vary by location. We reserve the right to discontinue or limit the availability of any product without notice.
2. Pricing and Payment:
   • All prices are listed in Australian dollars (AUD) and include GST unless stated otherwise.
   • Payment is required at the time of purchase using accepted payment methods.
   • We reserve the right to correct pricing errors and cancel orders affected by such errors.

Orders and Delivery

1. Order Confirmation: Your order is confirmed once you receive a confirmation email. We reserve the right to cancel orders due to stock shortages, payment issues, or fraudulent activity.
2. Delivery:
   • We aim to deliver orders promptly; however, delivery times are estimates and not guarantees.
   • Customers are responsible for providing accurate delivery information.
   • Additional charges may apply for failed or rescheduled deliveries due to incorrect information.

Returns and Refunds

For details on returns, refunds, and exchanges, please refer to our Refund Policy.

Loyalty Programs and Promotions

1. Loyalty Program: Membership is subject to additional terms provided during sign-up. Points and rewards cannot be exchanged for cash.
2. Promotions: Discounts and offers are valid only for the specified period and are subject to availability.

Intellectual Property

1. Ownership: All content on the Dixon website, including text, images, logos, and designs, is owned by us or licensed to us.
2. Restrictions: You may not reproduce, distribute, or use our content without prior written consent.

Liability and Disclaimers

1. Limitation of Liability:
   • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
   • Our liability for defective products is limited to a refund, repair, or replacement as required under Australian Consumer Law.
2. Disclaimer: While we strive for accuracy, we do not guarantee that product descriptions, prices, or other content are error-free or up to date.

Third-Party Links

Our website may include links to third-party websites. These links are provided for convenience only, and we are not responsible for their content, privacy practices, or terms.

Termination

We reserve the right to terminate your access to our website or services at any time, without notice, for violations of these Terms or other lawful reasons.

Changes to Terms

We may update these Terms periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services indicates your acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in [Your State or Territory].