Collecting Personal Information:

Dixon  is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Personal Information Do We Collect?

We may collect the following types of personal information:

  • Your name, address, and contact details (e.g., phone number, email address).
  • Payment information (e.g., credit/debit card details).
  • Purchase history and preferences.
  • Details you provide through forms, surveys, or customer service interactions.
  • Information collected when you use our website, mobile apps, or loyalty programs.

How Do We Collect Your Information?

We collect personal information in the following ways:

  • When you create an account with us.
  • When you place an order online, in-store, or via phone.
  • Through our loyalty programs or promotional campaigns.
  • When you contact us via email, phone, or social media.
  • Automatically through our website or app using cookies and tracking technologies.

Why Do We Collect Your Information?

We collect your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to your inquiries.
  • Enhance your shopping experience through personalized offers and services.
  • Administer our loyalty programs.
  • Comply with legal and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers (e.g., delivery services, payment processors).
  • Third parties as required by law (e.g., government agencies, regulatory bodies).
  • Partners assisting with marketing, analytics, or IT services.

We do not sell, rent, or trade your personal information to third parties.

Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Measures include:

  • Secure storage systems.
  • Encryption of sensitive data.
  • Regular system monitoring and updates.

Accessing and Updating Your Information

You have the right to:

  • Access your personal information.
  • Request corrections if the information is inaccurate, incomplete, or outdated.

To make a request, contact us at info@dixonsaus.com.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Marketing Communications

We may send you promotional offers and updates. You can opt out of marketing communications at any time by:

  • Clicking “unsubscribe” in an email.
  • Contacting us at info@dixonsaus.com.

International Data Transfers

If we transfer your personal information outside Australia, we ensure it is protected in compliance with the Privacy Act 1988.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.